Privacy policy

Campofrío Food Group, S.A.U, with registered office at Avda. Europa, 24 - Parque Empresarial La Moraleja - 28108 Alcobendas (Madrid) -, registered in the Mercantile Register, Volume 311, Companies Book, Folio 1, Page M-6204, 1st and 2nd Inscription, with NIF A09000928 (hereinafter, CFG or the Entity), makes available to users of the website located at the URL www.halamola.com (hereinafter, also the Website) this Privacy Policy, in order to provide information on how we treat your personal data and protect your privacy and information. CFG asks the user to take a few minutes to read this Privacy Policy carefully.

Introduction

This Privacy Policy applies to the CFG website, made available to the public at the URL www.halamola.com, as well as to the interactions that the user carries out with CFG through this website. CFG may modify this Privacy Policy when necessary. In the event of modifications, we will inform you through the website or by other means, so that you can be aware of the new Privacy conditions. The fact of continuing to use the functionalities made available by CFG after having notified you of the aforementioned modifications will mean that you agree with them, except for those cases in which your express consent is necessary.

Who is the Controller of the processing of your personal data?

The entity responsible for the processing of personal data is CAMPOFRIO FOOD GROUP, S.A.U., with NIF A-09000928 and registered office at Avenida de Europa, 24, 28108 Alcobendas (Madrid). To ensure the proper management of the processing of your CFG data, CFG has appointed a Data Protection Officer, to whom you can contact for any questions you may have and whom you can contact at the following e-mail address dpo.external@campofriofg.com

For what purposes do we process your personal data and what is the basis for its legitimation?

The personal data provided by users of this website may be processed by CFG for the following purposes, depending on the type of data provided by the user, as well as the interactions that the user enters into with CFG through the website.

1. Contact and management and processing of enquiries and requests from users of the website:

Purpose: The personal data of users who contact CFG through any of the contact channels made available through the website in order to receive queries and/or requests from users will be processed for the purposes of maintaining contact between the parties, managing users of the Website, providing customer or user services and managing and processing such requests or queries.
Data processed for this purpose: Identification and contact data.
Legitimising basis: The basis that legitimises this processing is the management and processing of the legal relationship established between the user and CFG, that is to say, in the management of their own request, in the maintenance of contact between the parties and, where appropriate, in the provision of the service that the user has requested.

2. Consumer Services:

Purpose: CFG provides users with a means of communication to manage, telematically and/or by telephone, the Consumer Attention Service. The data collected through this service will be processed by CFG in order to process the queries or requests that are made and the incidents that are reported.
Data processed for this purpose: Identification and contact data.
Legitimising basis: The basis that legitimises this processing is the management and processing of the legal relationship established between the interested party and CFG and compliance with legal obligations applicable to CFG (General Law for the Defence of Consumers and Users).

From which sources does the processed data originate?

The data that CFG processes as a result of the interactions carried out by the user through our website comes from the following sources:

Data provided by the user by filling in the spaces for managing communication with users made available by CFG and/or the spaces made available for participation in promotions managed by CFG, by sending e-mails or by any other means by which the user communicates with CFG.
Data generated as a result of the user's browsing and use of the Website.
Data generated as a result of the development, processing and maintenance of the legal and / or contractual relationship between the user and CFG.

To whom is your data communicated?

The data collected by CFG through this website may be communicated to the following recipients, depending on the legitimate basis for the communication, and only if necessary: In order to comply with applicable legal obligations, we may disclose your data to:

To Public Bodies and Administrations (e.g. if necessary for the handling of complaints, for the fulfilment of legal and fiscal obligations arising from the organisation of promotions, etc.).
To banks and financial institutions for the management of collections and payments.
To Notaries (e.g. for promotional draws).

We also inform you that CFG contracts the management of some of the functions necessary for the provision of the service with data processors located outside the European Economic Area and that, in any case, they guarantee an adequate level of protection of personal data.

How long do we keep your data?

The personal data provided will be kept for the period of time determined on the basis of the following criteria: (i) duration of the legal relationship and attention to any responsibilities derived from said relationship; (ii) legal obligation of conservation; and, (iii) request for deletion by the interested party in the cases in which it is appropriate. You may request further information on the retention periods from dpo.external@campofriofg.com.

What personal data do you need to provide in each case?

CFG informs users that, when personal data is collected through a form made available through our Website, it will be necessary for the user to provide at least the data that is indicated as obligatory in the form in question. If at least such data, considered necessary, is not provided, CFG will not be able to manage the service or query formulated by the user.

Likewise, CFG informs users who wish to participate in a promotion made available by CFG that, in such cases, the user must provide the personal data requested in each case, in accordance with the promotional mechanism in question and in accordance with the provisions of the Legal Bases regulating the promotion. In the event of failure to provide the data required in each case, the user will not be able to participate in the promotion in question and, where applicable, will not be able to receive the prize associated with the promotion.

What do you have to guarantee us when you provide us with your personal data?

The user guarantees that the data provided are true, accurate, complete and up to date, and is responsible for any direct or indirect damage or harm that may be caused as a result of non-compliance with this obligation.

In the event that the user provides data belonging to a third party, he/she guarantees that he/she has informed said third party of all the aspects contained in this Privacy Policy and obtained their consent to provide us with their data for the purpose of the processing in question. All this, prior to the provision of data of a third party through our website.

CFG informs you that, in order to provide your personal data, in any way, through our website, you must be over 16 years of age. The user who provides data to CFG through this website declares and guarantees to be over 16 years of age, taking full responsibility for this declaration.

What measures do we take to protect your personal data?

In response to CFG's concern to guarantee the security and confidentiality of your data, the required security levels have been adopted for the protection of personal data and the technical means available to prevent the loss, misuse, alteration, unauthorised access and theft of personal data provided through the Website have been installed. In any case, you should bear in mind that security measures on the Internet are not impregnable.

What are your rights regarding your personal data?

CFG informs you that you have the right to obtain confirmation as to whether or not we are processing personal data concerning you.

Likewise, CFG informs you that you have the following rights over your personal data:

Access your data: You have the right to access your data to find out what personal data we are processing concerning you.
Request rectification or deletion of your data: In certain circumstances, you have the right to rectify personal data which you consider inaccurate and which concerns you, and which is processed by CFG, as well as the right to request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Request the restriction of the processing of your data: In certain circumstances, you have the right to ask us to restrict the processing of your data, in which case we will only retain the data for which you have requested restriction of processing for the purpose of pursuing or defending claims.
To portability of your data: In certain circumstances, you have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and to have it transferred by CFG to another data controller.
Object to the processing of your data: In certain circumstances and for reasons relating to your particular situation, you have the right to object to the processing of your data, in which case, we will stop processing your data unless we have to continue to do so for compelling legitimate reasons or for the exercise or defence of possible claims.

We also remind you that you have the right to object to the processing of your data for advertising or promotional purposes, as well as to withdraw any of the consents you may have given for the processing of your data, without affecting the lawfulness of the processing based on the consent prior to its withdrawal. CFG informs you that you may exercise your rights over your personal data by any of the following means:

By writing to CAMPOFRIO FOOD GROUP, S.A.U. with registered office at Avenida de Europa 24, 28108, Alcobendas, Madrid by means of a letter including the reference "Data Protection".

By writing to CAMPOFRIO FOOD GROUP, S.A.U. at the e-mail address dpo.external@campofriofg.com. In both cases, the identity of the person exercising his or her rights must be proven. If this is not sufficient, additional information may be requested.

CFG will provide the requested information within a maximum of one month from receipt of the request. This period may be extended by a further two months if necessary, taking into account the complexity and number of requests.

CFG informs you that you may lodge a complaint with the competent Data Protection Control Authority. However, in the first instance, you may file a complaint with the Data Protection Officer, who will resolve the complaint within a maximum period of two months.